Your order will be fulfilled next business day and shipped for free via USPS First Class (estimated 5 to 7 business days). Express shipping via USPS Priority is also available for an additional fee.

*Please note that some delays may occur due to COVID or for purchases made around US Federal holidays.

Giddy provides free resizes with all orders, which allows you to resize your Eddie for free, as many times as you need, as long as it’s a different size as your other orders!

For resizing:

1. Log into your account here.
2. Select “Eddie Resize” from the menu on the left.
3. Follow the instructions to complete your free resize order.

OR

Reach out to us at [email protected]. For the fastest service, use the same email address you used to place your order.

If you request a refund after resizing your Eddie, you may be asked to submit a photo of all your Eddies cut in half, before your refund is processed. (Standard household scissors should work.)

We recommend trying Eddie® alone, first, before trying it with a partner, to become familiar with how it feels and works. Eddie can be worn when your penis is flaccid (soft) or erect (hard). Wear Eddie at the base of your penis, in front of the testicles, with the opening facing down. Eddie can be used before, during, or after foreplay or intercourse. It depends on your preference, and what provides the best result for you and/or your partner.

Reports show that less than 15% of people actually clean their sex health devices as recommended. Because of that, we created the Stay-Giddy Plan.

The Stay-Giddy Plan is our subscription plan for Eddie. Sign up and automatically receive fresh Eddies and tension bands every 4 months. Your payment information on file will be charged the appropriate amount every 4 months, and your Eddie and bands will be shipped for free in 3-5 business days.

Benefits of the Stay-Giddy Plan:

• Saves you around 25% compared to a one-time purchase.
• Provides you with new Eddie and bands for a cleaner, safer, and more pleasing experience for you and your partner.
• Over time, with use, Eddie and the bands will stretch and lose tension. Replacing them regularly will maintain an optimal fit, feel, and results.
• You can have extra Eddies and tension bands ready to go, and conveniently stored in various locations.
• Replacing your Eddie and bands is recommended if you change sexual partners or you or your partner contract an STI.

To cancel, change, or manage your Stay-Giddy plan, please login to your account. Please remember that we do not provide refunds for fresh Eddies whose payments have been processed after the first purchase.